Award-Winning Customer Service and Support
We help HR heroes do what they do best.
Whether you’re a new client adopting our product or a seasoned expert aiming to enhance your BambooHR skills, we offer friendly setup and support, genuine solutions, and extensive learning resources to ensure your success.
Setting the foundation for your success.
Answers from real people, not robots.
When questions or problems come up, you can rely on our award-winning and friendly support team to help you find solutions.
Your work is important, so we work hard to make every interaction as smooth and productive as possible:
- You can reach us through email, phone, and chat!
- Every member of the support team is fully trained on our products, so you get fast, efficient support no matter who you talk to.
- You talk to a real live human every time you contact us, including in the chat.
WHY BAMBOOHR?
Our customers explain it best.
“Implementation was fantastic. It’s one of the best software onboarding experiences that I’ve had.”
“My first customer service interaction was so kind that it put me over the edge. ... Every person at BambooHR is helpful and kind, and that means a lot.
Learning that fits your style.
We aim to be your HR partner, offering a comprehensive suite of learning and training resources to guarantee your success.
- Self-paced, guided learning courses on BambooHR features and HR topics
- Live webinars and a monthly newsletter to learn about new features and updates
- Hands-on Learning Labs to master BambooHR and become more strategic about using the product
- Interactive guides for admins and managers
- A searchable library of in-depth help articles and how-to video tutorials
Check out a few of our awards.
Additional Resources
Upcoming & On-Demand Webinars
Browse our extensive library of free webinars to get expert help and advice on everything from BambooHR features to tough HR topics.
BambooHR Product Updates
See all the ways we’re constantly improving and adding to BambooHR with our Product Pulse videos and in-depth release notes. Save this one to your bookmarks bar!
